In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...

When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...

Learn how Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and...

Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.

Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...

In this module, learn where to use a mashup and mashups fit into the design of a Pega Platform™ solution. You review the importance of using design...

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...