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Exploring decisions in Customer Decision Hub
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Challenge
Exploring decisions in Customer Decision Hub
4 Tasks
10 mins
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U+ Bank uses Pega Customer Decision Hub™ to decide which one of four credit card offers to show in a web banner when a customer logs in to the U+ Bank...
Exploring next-best-action in a contact center
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Challenge
Exploring next-best-action in a contact center
3 Tasks
25 mins
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U+ Bank recently completed a project in its Pega Customer Decision Hub™ application for a contact center, in which customers who call the contact...
Exploring Prediction Studio
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Challenge
Exploring Prediction Studio
2 Tasks
10 mins
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U+ Bank implements Pega Customer Decision Hub™ to optimize customer interactions on their web channel by showing a personalized web banner when...
Exploring suggested next best actions in a contact center
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Challenge
Exploring suggested next best actions in a contact center
2 Tasks
10 mins
Pega Customer Service 8.8 -
U+ Bank, a retail bank, created rich and rewarding experiences for its customers by presenting personalized next-best-action recommendations to...
Exploring the sample application
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Challenge
Exploring the sample application
2 Tasks
10 mins
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You have just joined Pega and want to familiarize yourself with Pega Sales Automation™ by exploring the Pega Sales Automation sample application.
The...
Exploring the sample credit risk application
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Challenge
Exploring the sample credit risk application
3 Tasks
20 mins
Pega Infinity -
As a new Credit Risk Manager, you are tasked with understanding the Decision Management portal and the current Credit Risk Decision Strategy. This...
Exporting adaptive model data for external analysis
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Challenge
Exporting adaptive model data for external analysis
3 Tasks
25 mins
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U+ Bank implements cross-selling of their credit cards on the web by using Pega Customer Decision Hub™. Self-learning, adaptive models drive the...
Exporting historical data
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Challenge
Exporting historical data
2 Tasks
15 mins
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U+ Bank has implemented Pega Customer Decision Hub™ to display a personalized credit card offer to eligible customers on their website. As a data...
Extending a data model in a Pega Government Platform application
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Challenge
Extending a data model in a Pega Government Platform application
6 Tasks
40 mins
Pega Government Platform 8.7 -
GrantsCo wants to increase customer engagement in public services and support ideas and projects that provide public services and stimulate the...
Simulating an external data source
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Challenge
Simulating an external data source
3 Tasks
10 mins
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During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...