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Pega Express Delivery
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Mission
Pega Express Delivery
8 Modules
8 hrs 45 mins
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Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
Pega Low-Code App Factory
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Mission
Pega Low-Code App Factory
4 Modules
1 hr 38 mins
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Pega Voice AI
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Mission
Pega Voice AI
8 Modules
3 hrs 20 mins
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Architecture and design during the Prepare phase
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Module
Architecture and design during the Prepare phase
6 Topics
1 hr 30 mins
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Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Best practices for keeping your Pega applications running smoothly
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Module
Best practices for keeping your Pega applications running smoothly
3 Topics
25 mins
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Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...
Pega Express overview for Business Architects
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Module
Pega Express overview for Business Architects
6 Topics
1 hr 30 mins
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Pega Express™ is a light, design-focused delivery approach that combines the low-code experience of Pega Platform™, and the delivery values and best...
Pega positioning for Business Architects
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Module
Pega positioning for Business Architects
7 Topics
1 hr 40 mins
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Configuring chat queues and routing
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Module
Configuring chat queues and routing
5 Topics
40 mins
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You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
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Module
Configuring Digital Messaging Manager
8 Topics
1 hr 10 mins
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The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Creating a Rule
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Module
Creating a Rule
5 Topics
45 mins
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Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...