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Localizing application content

Managing application access for Business Architects

Managing Case relationships for the Business Architect

Managing concurrent Case access

Managing data values for Business Architects

Measuring system performance

MLOps

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Topics

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

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