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Adding and configuring adapters
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Challenge
Adding and configuring adapters
2 Tasks
15 mins
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With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
Adding framework components to a solution
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Challenge
Adding framework components to a solution
8 Tasks
45 mins
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The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...
Refining an Agile Workbench backlog
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Challenge
Refining an Agile Workbench backlog
5 Tasks
30 mins
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Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Debugging application errors
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Challenge
Debugging application errors
4 Tasks
20 mins
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As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...
Creating and managing teams of users
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Challenge
Creating and managing teams of users
5 Tasks
15 mins
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In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...
Configuring organization structure
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Challenge
Configuring organization structure
5 Tasks
15 mins
Pega Robot Manager 8.5.1 -
For Phase 2 of the application, a basic organizational structure for MyTown must be set up within Pega Robot Manager™. The structure allows users to...
Configuring Pega Robot Manager
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Challenge
Configuring Pega Robot Manager
5 Tasks
30 mins
Pega Robot Manager 8.5.1 -
MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types by using a Pega Robot Manager™ application. As an...
Creating an automation
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Challenge
Creating an automation
2 Tasks
45 mins
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Based on the business case, you have created the necessary projects and interrogated the applications needed to search for the nearest store based on...
Creating Custom Reports in Pega Robot Manager
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Challenge
Creating Custom Reports in Pega Robot Manager
5 Tasks
20 mins
Pega Robot Manager 8.5.1 -
MyTown has used the robotic process automation (RPA) services for two months and has received complaints from users that both Service requests and...
Creating solutions and projects
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Challenge
Creating solutions and projects
1 Task
15 mins
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Based on the business case, the training certification solution requires two projects for two separate applications: Customer Relationship Management...