Before developing a robotic solution for use with a Pega Platform™ application, you must complete the process of interrogating the necessary...

Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.

Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...

User management is fundamental to the successful implementation of a Pega Platform™ application.   

As a Pega Business Architect, in order to...

As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...

Interaction Framework is a methodology that bridges the capabilities of Microsoft Visual Studio when developing a multi-project solution. Even though...

Robotic System Architects find that clients typically request similar user tasks and processes to develop on projects — for example, automatically...

Create work groups and assignment types directly in Pega Robot Manager.

Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...