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Looking for instructor-led training?
2 hrs 35 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...
3 hrs 54 mins
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
4 hrs 25 mins
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
14 hrs 32 mins
Discover how you can use Pega Robot Manager™ to manage attended and unattended automations in your enterprise. Learn how Pega Robot Manager fits into...
1 hr 15 mins
Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...
2 hrs 25 mins
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
3 hrs 35 mins
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
17 hrs 31 mins
PATCH UPDATE: Note that this mission version is based on 19.1.66 of Pega Robot Studio. Learn the basic functionality, process flow, terminology, and...
There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...
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