Search
Exercise setup - Orchestrator configuration
-
Challenge
Exercise setup - Orchestrator configuration
2 Tasks
30 mins
-
To ensure that the development environment can communicate with the Business Operations environment, you must update the environment URLs.
Caution: This step...
Importing customer data from a CSV
-
Challenge
Importing customer data from a CSV
2 Tasks
10 mins
-
U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Populating sample data using Monte Carlo data sets
-
Challenge
Populating sample data using Monte Carlo data sets
5 Tasks
20 mins
-
The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...
Use Case - Configuring 1:1 Always-on outbound schedule
-
Challenge
Use Case - Configuring 1:1 Always-on outbound schedule
2 Tasks
15 mins
-
In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use. The team...
Use Case - Creating a file output template
-
Challenge
Use Case - Creating a file output template
2 Tasks
15 mins
-
In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use.
At this...
Use Case - Creating a new clickstream summary
-
Challenge
Use Case - Creating a new clickstream summary
2 Tasks
30 mins
-
The technical team has successfully developed the infrastructure for streaming web activity data, and the Pega Customer Decision Hub™ application...
Use Case - Creating a new contact policy
-
Challenge
Use Case - Creating a new contact policy
2 Tasks
1 hr
-
The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...
Use Case - Creating an external SMS treatment and action flow
-
Challenge
Use Case - Creating an external SMS treatment and action flow
2 Tasks
30 mins
-
In the initial phase of the project, the U+ Comms technical team plans to send a single SMS message to its subscriptions. The team wants to create an...
Use Case - Data mapping workshop
-
Challenge
Use Case - Data mapping workshop
2 Tasks
5 mins
-
The project is about to commence, and U+ Comms needs to confirm whether the 1:1 communications data model is compatible with its existing data model.
...
Use Case - Defining customer engagement policies
-
Challenge
Use Case - Defining customer engagement policies
2 Tasks
1 hr
-
The project team has imported the actions and web treatments and built their associations. Now the business is ready to build group-level and action...