The reporting datamart of Pega Adaptive Decision Manager (ADM) is an open data model. As a result, data scientists that work on Pega Customer Decision...

Transparent artificial intelligence is becoming an important requirement for many businesses. Learn about the model transparency settings in...

Business requirements change rapidly and typically have a different release cycle than the enterprise release cycle.

Change request types in the 1:1...

Learn how to efficiently implement and deploy critical and emergency business changes by using the CDH fast release functionality.

Learn the processes involved in creating a new action in a business operations environment and propagate the changes to the production environment.

In outbound customer engagement, you need to cater to different kinds of operational limitations. These may include limits on the number of email...

Machine Learning Operations (MLOps) is an approach that streamlines the process of building, testing, and deploying machine learning models. As a data...

AI has the potential to deliver significant benefits, but improper controls can result in regulatory issues, public relations problems, and liability...

Data scientists must regularly inspect the health of the out-of-the-box Pega Customer Decision Hub™ predictions and the adaptive models that drive...