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Pega Robot Manager

  • Mission

    Pega Robot Manager

    10 Modules

    8 Challenges

    10 hrs 10 mins

    Visible to: All users
  • Discover how you can use Pega Robot Manager™ to extend the functionality of attended automations and to batch process large volumes of work...

Managing deployment packages in Pega Robot Manager

  • Challenge

    Managing deployment packages in Pega Robot Manager

    4 Tasks

    30 mins

    Pega Robot Manager 8.8 Visible to: All users
  • MyTown has completed the development for automation projects and is ready to begin testing. To facilitate the testing, MyTown will deploy the projects...

Configuring Pega Robot Manager

  • Challenge

    Configuring Pega Robot Manager

    4 Tasks

    30 mins

    Visible to: All users
  • MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...

Managing runtime configuration

  • Challenge

    Managing runtime configuration

    3 Tasks

    20 mins

    Visible to: All users
  • MyTown users want to manage automation performance and assign tasks using the Pega Robot Manager™ application. The MyTown robotic development teams...

Navigating the Pega Robot Manager Portal

  • Module

    Navigating the Pega Robot Manager Portal

    2 Topics

    15 mins

    Visible to: All users
  • The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...

Configuring organization structure

  • Challenge

    Configuring organization structure

    6 Tasks

    15 mins

    Visible to: All users
  • For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...

Creating reports and monitoring data in Pega Robot Manager

  • Challenge

    Creating reports and monitoring data in Pega Robot Manager

    4 Tasks

    20 mins

    Pega Robot Manager 8.8 Visible to: All users
  • MyTown has used the robotic process automation (RPA) services for two months and has received complaints from users that Service requests and...

Granting robot access and distributing work

  • Challenge

    Granting robot access and distributing work

    7 Tasks

    30 mins

    Visible to: All users
  • To assist with providing utility services to its residents, MyTown routes all inquiries and service requests for existing customers to unattended...

Organizing robots and assignment types in Pega Robot Manager

  • Challenge

    Organizing robots and assignment types in Pega Robot Manager

    4 Tasks

    30 mins

    Pega Robot Manager 8.8 Visible to: All users
  • MyTown wants to use unattended robots to manage the spike in Service Requests on Mondays and Tuesdays of each week because historically, the data...

Using Pega Robot Simulator

  • Challenge

    Using Pega Robot Simulator

    4 Tasks

    55 mins

    Visible to: All users
  • MyTown wants to use Pega Robot Simulator to mimic a multi-robot scenario for specific work groups and assignment types. By simulating the scenario...

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