Classify activities as desired or undesired to more easily find activities in complex Process Maps.

When you mark activities as desired, the Process Map displays these activities in a lighter green. Activities that you mark as undesired are displayed as red. As an example, in the following figure, the Accepted activity is marked as desired and the Rejected, Paused, Canceled, and Failure activities are marked as undesired:


A Process Map shows the desired activity of Accepted in lighter green and the undesired activities, such as Paused, in red.

Desired and undesired activities in a Process Map

You do not have to mark every activity. You can pick and choose based on the activities that you want to track during analysis. For example, marking even a single activity is useful when you want to easily find that activity as you increase the complexity of a Process Map.

Undesired activity use case

You are analyzing rejected Cases, and you want to easily find the Rejected activity as you increase the complexity of the map to view more traces (paths). In a Process Map, first increase the complexity of the map until the activity that you want to mark is visible. For example, move the Traces slider until you see the activity in the map.

In the upper-right corner of the map, hover over the icon that looks like a bulleted list:

Desired and undesired activities icon is to the right of the gears icon and looks like a bulleted list.

Desired and undesired activities icon
Search for the Rejected activity and then click the red x to mark this activity as undesired.

The search list shows the Rejected activity and the red x is active.

Marking the Rejected activity as undesired

After you mark the Rejected activity as undesired, the Process Map shows this activity in red.


The Process Map shows an undesired activity in red.

Process Map shows an undesired activity in red

Undesired activities and conformance

Marking activities as undesired on the Process Map also facilitates conformance checking. For example, if you mark the Rejected, Canceled, Failure, and Paused activities as undesired on the Process Map, these same activities are automatically marked as undesired on the Undesired Activities page in Conformance. In addition, in the right panel of the page, the system automatically filters the list of results based on the undesired activities that you selected in the Process Map:

Undesired Activities page in conformance lists results based on activities marked as undesired in the Process Map.

Undesired activities in conformance
NOTE: If you change the selections for Undesired activities and click Apply filters, then your changes apply to the results on this Undesired Activities page and also to the Process Map.