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Avoiding overexposure of actions
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Modul
Avoiding overexposure of actions
2 Themen
20 Min.
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Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
Defining and managing customer actions
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Modul
Defining and managing customer actions
4 Themen
35 Min.
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In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...
DevOps
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Modul
DevOps
5 Themen
50 Min.
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Next-Best-Action on digital
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Modul
Next-Best-Action on digital
2 Themen
25 Min.
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Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...
Presenting a single offer on the web
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Modul
Presenting a single offer on the web
3 Themen
25 Min.
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Learn about real-time containers and how they are used to display actions selected by Pega Customer Decision Hub in real-time channels. Gain...