Skip to main content

Search

Presenting suggestions for agents

  • Modul

    Presenting suggestions for agents

    4 Themen

    35 Min.

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Working in the Patient 360 profile

  • Modul

    Working in the Patient 360 profile

    8 Themen

    1 Std. 35 Min.

    Pega Care Management 8.7 Visible to: All users
  • Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...

Adding a new property to an existing entity

Adding clickstream data to a customer profile

Assignment Overview

Creating a new entity

Creating new aggregates on streamable data

Exercise setup - Business Operations environment

  • Challenge

    Exercise setup - Business Operations environment

    1 Aufgabe

    15 Min.

    Visible to: All users
  • In a typical implementation project, the system administrator is responsible for setting up the users and access groups and completing security checks...

Exercise setup - Development environment

  • Challenge

    Exercise setup - Development environment

    1 Aufgabe

    15 Min.

    Visible to: All users
  • In a typical implementation project, the system administrator is responsible for setting up the users and access groups, and completing security...

Exercise setup - Orchestrator configuration

  • Challenge

    Exercise setup - Orchestrator configuration

    2 Aufgaben

    30 Min.

    Visible to: All users
  • To ensure that the development environment can communicate with the Business Operations environment, you must update the environment URLs.

    Vorsicht: This step...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice