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Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
5 Module
7 Challenges
4 Std. 30 Min.
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Foundation
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Mission
Pega Customer Service Foundation
6 Module
3 Challenges
3 Std. 20 Min.
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Gain experience with several products that are a part of Pega Customer Service™. In this overview mission, you see how Pega Customer Service uses...
Pega Digital Messaging
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Mission
Pega Digital Messaging
8 Module
7 Challenges
5 Std. 40 Min.
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Smart Claims Engine Foundation
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Mission
Pega Smart Claims Engine Foundation
4 Module
2 Std. 25 Min.
Pega Smart Claims Engine for Healthcare 8.7 -
An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...
Pega Theme Cosmos Section-Based UI for Designers
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Mission
Pega Theme Cosmos Section-Based UI for Designers
1 Mission
5 Module
10 Std. 17 Min.
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The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...
Pega User Experience (UX) Essentials
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Mission
Pega User Experience (UX) Essentials
3 Module
3 Std. 41 Min.
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Gain a high-level overview of Pega’s approach to enterprise UX, including the basics of UX design, the importance of UX in enterprise applications...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
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Mission
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Challenges
1 Std. 30 Min.
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business...
Authenticating customers using Digital Messaging
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Modul
Authenticating customers using Digital Messaging
2 Themen
20 Min.
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Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
UX design basics
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Modul
UX design basics
7 Themen
40 Min.
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This module introduces Pega's approach to UX and describes UX best practices for enterprise.
Best practices for the Pega Cosmos design system
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Modul
Best practices for the Pega Cosmos design system
7 Themen
1 Std. 45 Min.
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In this module, learn the best practices for designing in the Pega Cosmos design system, including how to work with general design standards, theming...