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Pega Customer Decision Hub Foundation

Preparation for 1:1 Customer Engagement Implementation

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Challenges

    1 Std. 30 Min.

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Architecture and design during the Prepare phase

    • Modul

      Architecture and design during the Prepare phase

      6 Themen

      1 Std. 30 Min.

      Visible to: All users
    • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

    Building the customer analytical data model

    • Modul

      Building the customer analytical data model

      9 Themen

      1 Std. 55 Min.

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Building the Customer Insights Cache

    • Modul

      Building the Customer Insights Cache

      9 Themen

      1 Std. 45 Min.

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Low code during the Build phase

    • Modul

      Low code during the Build phase

      5 Themen

      55 Min.

      Visible to: All users
    • In the Build phase of Pega Express, you use Pega's low-code development platform to configure and test your application. Pega Platform leverages...

    Pega Express introduction

    Pega Express phases

    Pega Express testing and validation

    • Modul

      Pega Express testing and validation

      6 Themen

      1 Std. 15 Min.

      Visible to: All users
    • The goal of the Pega Express approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform provid...

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