Search
Business Architect
-
Mission
Business Architect
15 Module
20 Challenges
1 day 3 Std. 30 Min.
-
Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Pega Digital Messaging
-
Mission
Pega Digital Messaging
8 Module
7 Challenges
5 Std. 40 Min.
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Robotic Process Automation Overview
-
Mission
Pega Robotic Process Automation Overview
1 Modul
1 Std. 15 Min.
-
Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...
Pega Voice AI
-
Mission
Pega Voice AI
7 Module
2 Std. 25 Min.
-
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Displaying data with Constellation for Business Architects
-
Modul
Displaying data with Constellation for Business Architects
5 Themen
1 Std. 5 Min.
-
As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
Best practices for building accessibility into Pega applications
-
Modul
Best practices for building accessibility into Pega applications
5 Themen
1 Std. 15 Min.
-
Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Customizing the user interface for Business Architects
-
Modul
Customizing the user interface for Business Architects
3 Themen
30 Min.
-
As a Pega Business Architect, you need to understand the Pega Platform™ features that allow you to tailor the user experience based on channel and...
Case Life Cycle design for Business Architects
-
Modul
Case Life Cycle design for Business Architects
6 Themen
1 Std. 15 Min.
-
As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Business case for accessibility
-
Modul
Business case for accessibility
3 Themen
35 Min.
-
Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
Digital messaging
-
Modul
Digital messaging
3 Themen
25 Min.
-
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...