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Automation techniques and best practices
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Modul
Automation techniques and best practices
9 Themen
1 Std. 15 Min.
Pega Robotic Automation 21.1 -
Learn how to design and develop robotic automation by using best practices to simplify the development process. These techniques help you understand...
Basic interrogation
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Modul
Basic interrogation
4 Themen
30 Min.
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Before developing a robotic solution for use with a Pega Platform™ application, you must complete the process of interrogating the necessary...
Basic robotic automations
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Modul
Basic robotic automations
9 Themen
1 Std. 15 Min.
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In terms of developing a robotic project for attended or unattended robots, developing automations is the last basic concept in Pega Robot Studio™...
Business conditions
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Modul
Business conditions
2 Themen
20 Min.
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Citrix robotic project design
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Modul
Citrix robotic project design
1 Thema
25 Min.
Pega Robotic Automation 19.1 -
Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...
Components
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Modul
Components
7 Themen
47 Min.
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Interaction Framework is a methodology that bridges the capabilities of Microsoft Visual Studio when developing a multi-project solution. Even though...
Configuring a dashboard
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Modul
Configuring a dashboard
1 Thema
15 Min.
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Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring common phrases for agents
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Modul
Configuring common phrases for agents
1 Thema
10 Min.
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Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating a Rule
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Modul
Creating a Rule
5 Themen
45 Min.
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Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...
Creating custom tabs
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Modul
Creating custom tabs
2 Themen
25 Min.
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Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...