Search
Configuring intelligent routing
-
Challenge
Configuring intelligent routing
2 Aufgaben
10 Min.
-
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring the Email Manager portal
-
Challenge
Configuring the Email Manager portal
3 Aufgaben
15 Min.
-
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating a case from an email
-
Challenge
Creating a case from an email
4 Aufgaben
20 Min.
-
Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Creating a Pega Email Bot
-
Challenge
Creating a Pega Email Bot
2 Aufgaben
15 Min.
-
The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
Creating an email account
-
Challenge
Creating an email account
1 Aufgabe
10 Min.
-
The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...
Neuen Szenariotest-Case erstellen
-
Challenge
Neuen Szenariotest-Case erstellen
2 Aufgaben
10 Min.
-
GoGoRoad möchte einen Standard-Szenariotest erstellen, um Tests für den Case-Typ „Assistance-Request“ zu automatisieren. Erstellen Sie einen...
Inspecting a Deployment Manager pipeline
-
Challenge
Inspecting a Deployment Manager pipeline
7 Aufgaben
10 Min.
-
You are the Release Manager for three applications, HRApps, ITApproval, and PegaGP. As a Release Manager, you are responsible for managing the...
Merging rule branches using the Merge pipeline
-
Challenge
Merging rule branches using the Merge pipeline
7 Aufgaben
15 Min.
-
You are the PegaGP Release Manager and an Application Developer for the PegaGP application.
As the Release Manager, you are responsible for managing...
Monitoring the guardrail compliance score
-
Challenge
Monitoring the guardrail compliance score
2 Aufgaben
10 Min.
-
The GoGoRoad application development team has completed and checked in their work for the day. You evaluate the quality of their work by viewing the...
Performing Pega scenario testing
-
Challenge
Performing Pega scenario testing
2 Aufgaben
15 Min.
Pega Platform 8.7 -
A member service representative needs to perform the following actions for an Assistance Request application:
- Add a new household using the