Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...

Learn how to configure delivery options for a mobile app for a Pega Platform™ application.

Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...

Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...

Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...