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Out-of-the-box configurations

Configuring UI elements

Configuring a dashboard

Configuring a form View

Configuring Portal content

Configuring chat queues and routing

  • Modul

    Configuring chat queues and routing

    5 Themen

    40 Min.

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring common phrases for agents

Configuring Constellation applications

  • Modul

    Configuring Constellation applications

    7 Themen

    1 Std. 33 Min.

    Pega Platform 8.8 Visible to: All users
  • Hinweis: In an effort to simplify concepts and improve understanding about feature improvements, Pega has bundled all new UI technology under a new name...

Configuring Digital Messaging Manager

Creating a child Case

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