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Avoiding overexposure of actions
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Modul
Avoiding overexposure of actions
2 Themen
20 Min.
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Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
Best practices for building accessibility into Pega applications
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Modul
Best practices for building accessibility into Pega applications
5 Themen
1 Std. 15 Min.
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Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Configurations in Pega Government Platform
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Modul
Configurations in Pega Government Platform
3 Themen
25 Min.
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This module describes the configuration and customization features of Pega Government Platform™ components. These features help achieve different...
Defining and managing customer actions
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Modul
Defining and managing customer actions
4 Themen
35 Min.
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In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...
DevOps
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Modul
DevOps
5 Themen
50 Min.
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Implementing and deploying Pega Care Management
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Modul
Implementing and deploying Pega Care Management
6 Themen
55 Min.
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Medication Therapy Management
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Modul
Medication Therapy Management
2 Themen
40 Min.
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Medication Therapy Management (MTM) is a free program offered as part of Medicare Part D plans to certain members that meet specific criteria, as...
Next-Best-Action on digital
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Modul
Next-Best-Action on digital
2 Themen
25 Min.
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Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...
Presenting a single offer on the web
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Modul
Presenting a single offer on the web
3 Themen
25 Min.
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Learn about real-time containers and how they are used to display actions selected by Pega Customer Decision Hub in real-time channels. Gain...
Testing for accessibility
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Modul
Testing for accessibility
5 Themen
1 Std. 20 Min.
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One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...