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Error resolution and troubleshooting

  • Modul

    Error resolution and troubleshooting

    4 Themen

    30 Min.

    Visible to: All users
  • Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...

Establishing the robotic infrastructure

  • Modul

    Establishing the robotic infrastructure

    4 Themen

    35 Min.

    Visible to: All users
  • A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...

Evaluating application data with Insights for Business Architects

Exploring application data with Insights

Gaining insight into business efficiency

Implementing Interaction Framework

Initiating a call from a messaging interaction

  • Modul

    Initiating a call from a messaging interaction

    1 Thema

    10 Min.

    Pega Customer Service 8.8 Visible to: All users
  • Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...

Integrating applications with Pega Robot Manager

  • Modul

    Integrating applications with Pega Robot Manager

    3 Themen

    35 Min.

    Pega Robot Manager 8.5.3 Visible to: All users
  • Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...

Intelligent recording of automations

  • Modul

    Intelligent recording of automations

    4 Themen

    30 Min.

    Pega Robotic Automation 22.1 Visible to: All users
  • The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...

Low code during the Build phase

  • Modul

    Low code during the Build phase

    5 Themen

    55 Min.

    Visible to: All users
  • In the Build phase of Pega Express, you use Pega's low-code development platform to configure and test your application. Pega Platform leverages...

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