In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...

As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...

As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...

Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...

During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...

During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...

Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...