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Evaluating application data with Insights for Business Architects

Exploring application data with Insights

Field values

Full Case Views

Getting started with Digital Messaging

  • Modul

    Getting started with Digital Messaging

    2 Themen

    15 Min.

    Visible to: All users
  • In this module, you learn about Digital Messaging and its supported messaging platforms. Also, learn how to create a Digital Messaging interface to...

Guiding a customer service agent with dialogs

  • Modul

    Guiding a customer service agent with dialogs

    2 Themen

    15 Min.

    Visible to: All users
  • Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

Identifying duplicate Cases

Inviting users to an application

Low-code defined

Managing application access for Business Architects

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