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Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
5 Module
7 Challenges
4 Std. 30 Min.
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Case Management Edition
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Mission
Pega Customer Service Case Management Edition
2 Module
3 Challenges
1 Std. 30 Min.
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Pega Customer Service Foundation
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Mission
Pega Customer Service Foundation
6 Module
3 Challenges
3 Std. 20 Min.
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Gain experience with several products that are a part of Pega Customer Service™. In this overview mission, you see how Pega Customer Service uses...
Pega Digital Messaging
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Mission
Pega Digital Messaging
8 Module
7 Challenges
5 Std. 40 Min.
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Express Delivery
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Mission
Pega Express Delivery
8 Module
8 Std. 45 Min.
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Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
Pega Smart Claims Engine Foundation
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Mission
Pega Smart Claims Engine Foundation
4 Module
2 Std. 25 Min.
Pega Smart Claims Engine for Healthcare 8.7 -
An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
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Mission
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Challenges
1 Std. 30 Min.
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business problems...
Accessibility in your project plan
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Modul
Accessibility in your project plan
5 Themen
1 Std. 5 Min.
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Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Authenticating customers using Digital Messaging
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Modul
Authenticating customers using Digital Messaging
2 Themen
20 Min.
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Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
Business conditions
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Modul
Business conditions
2 Themen
20 Min.
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...