Search
Capturing and presenting data
-
Modul
Capturing and presenting data
3 Themen
45 Min.
-
Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...
Pausing and resuming Case processing
-
Modul
Pausing and resuming Case processing
1 Thema
15 Min.
-
Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...
Coexistence for Constellation service requests
-
Modul
Coexistence for Constellation service requests
5 Themen
40 Min.
Pega Customer Service 8.8 -
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use a Pega Platform™...
Coexistence for Theme UI-Kit service requests
-
Modul
Coexistence for Theme UI-Kit service requests
4 Themen
30 Min.
-
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use your Pega Customer Service...
Collaboration with users
-
Modul
Collaboration with users
1 Thema
20 Min.
-
Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.
Designing an approval Process
-
Modul
Designing an approval Process
1 Thema
15 Min.
-
To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.
Configuring UI elements
-
Modul
Configuring UI elements
2 Themen
20 Min.
-
Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.
Configuring a dashboard
-
Modul
Configuring a dashboard
1 Thema
15 Min.
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring a form View
-
Modul
Configuring a form View
1 Thema
15 Min.
-
Explore how you can configure form Views. Learn how to configure form layouts and instructional text.
Configuring Portal content
-
Modul
Configuring Portal content
2 Themen
20 Min.
-
Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.