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Case Management Intermediate
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Mission
Case Management Intermediate
5 Module
5 Challenges
5 Std. 15 Min.
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Continue learning about Case Management using Pega Platform™.
Constellation Adoption
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Mission
Constellation Adoption
5 Module
11 Challenges
12 Std. 10 Min.
Pega Platform '23 -
Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.
Note: This...
Pega Customer Service Case Management Edition
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Mission
Pega Customer Service Case Management Edition
2 Module
3 Challenges
1 Std. 30 Min.
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Robotic Solution Development for Citrix
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Mission
Robotic Solution Development for Citrix
3 Module
3 Challenges
3 Std. 35 Min.
Pega Robotic Automation 19.1 -
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
User Experience (UX) Design
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Mission
User Experience (UX) Design
5 Module
1 Challenge
3 Std. 2 Min.
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The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Auto-balancing in Pega Robot Manager
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Modul
Auto-balancing in Pega Robot Manager
5 Themen
30 Min.
Pega Robot Manager 8.5.2 -
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
Building the customer analytical data model
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Modul
Building the customer analytical data model
9 Themen
1 Std. 55 Min.
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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Modul
Building the Customer Insights Cache
9 Themen
1 Std. 45 Min.
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Citrix robotic project design
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Modul
Citrix robotic project design
1 Thema
25 Min.
Pega Robotic Automation 19.1 -
Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...
Decision tables and trees
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Modul
Decision tables and trees
4 Themen
35 Min.
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...