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Creating a Pega Platform application

Creating a Rule

Creating a data relationship

Creating a case from email

Creating and testing personas

  • Modul

    Creating and testing personas

    2 Themen

    15 Min.

    Visible to: All users
  • Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Creating and understanding decision strategies

Creating custom tabs

  • Modul

    Creating custom tabs

    2 Themen

    25 Min.

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Creating Customer Service data sources

  • Modul

    Creating Customer Service data sources

    1 Thema

    10 Min.

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

Creating Data Objects

  • Modul

    Creating Data Objects

    3 Themen

    30 Min.

    Visible to: All users
  • Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Creating Data Sources walkthrough

  • Modul

    Creating Data Sources walkthrough

    7 Themen

    40 Min.

    Pega Process Mining Visible to: All users
  • Data sources represent an event log and provide the necessary data for several analysis pages and calculations in the application. To help you create...

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