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Offline projects explained
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Modul
Offline projects explained
4 Themen
45 Min.
Pega Mobile Client -
Before you begin any offline-related project with Pega Mobile Client™, learn how offline-enabled applications represent a significant paradigm shift...
Optimizing AI in the NBA Framework
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Modul
Optimizing AI in the NBA Framework
2 Themen
30 Min.
Pega Customer Decision Hub 8.7 -
Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors. Input fields that are not directly...
Optimizing your next-best-action strategy
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Modul
Optimizing your next-best-action strategy
3 Themen
30 Min.
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Learn how to check the health of Pega Customer Decision Hub™ and improve the effectiveness of your next best actions.
Impact Analyzer, Scenario...
Organization of work for robots
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Modul
Organization of work for robots
6 Themen
55 Min.
Pega Robot Manager 8.8 -
Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...
Organization records
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Modul
Organization records
3 Themen
25 Min.
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Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...
Organizing your sales organization into territories
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Modul
Organizing your sales organization into territories
4 Themen
30 Min.
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A territory defines the hierarchical structure used to organize your sales team into groups. You can create and edit territories, assign operators to...
Outlook and Webex integration
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Modul
Outlook and Webex integration
2 Themen
12 Min.
Pega Sales Automation 8.7 -
The Pega Sales Automation™ Outlook add-in leverages the Pega Intelligent Virtual Assistant (IVA), which uses sentiment analysis and natural language...
Parallel processing
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Modul
Parallel processing
4 Themen
40 Min.
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Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...
Sharing action details with third-party distributors
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Modul
Sharing action details with third-party distributors
2 Themen
30 Min.
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Sending outbound communications through email and SMS has its challenges, including various operational, security, and legal requirements. Sometimes...
Pega 1:1 Operations Manager overview
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Modul
Pega 1:1 Operations Manager overview
3 Themen
20 Min.
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Learn how Pega 1:1 Operations Manager helps streamline the change management processes that affect one-to-one customer engagement orchestrated by Pega...