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The IT department is adding the ability for users to work on an internal portal. They submitted a requirement to display open positions within TGB to...
Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...
As part of each candidate case, TGB performs a background check on the applicant. As part of the background check, a SOAP connector is invoked to...
The designer of the MyTown311 application wants you to change the Report problem form so that the Type, Description, and Department fields are aligned...
Caseworkers who process a service request case need an optimized information architecture to understand and process the case quickly.
The stakeholders of the MyTown311 want Service Request cases to show relevant repair manuals based on the repair type of the request. For example, a...
GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...
Human Resources (HR) business partners use a legacy application to locate discount services available to employees near their home location. This...
The Candidate case type assigns a case to the RecruitingWB work queue for final management approval. Hiring some positions can become a high priority...
Recruiters require a way to quickly differentiate candidate cases during the Interview stage. To clarify reporting on candidate cases, recruiters have...
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