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Avoiding overexposure of actions
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Módulo
Avoiding overexposure of actions
2 Temas
20 minutos
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Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
Best practices for building accessibility into Pega applications
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Módulo
Best practices for building accessibility into Pega applications
5 Temas
1 h 15 minutos
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Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Claim navigation in Pega Smart Claims Engine
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Módulo
Claim navigation in Pega Smart Claims Engine
5 Temas
1 h 20 minutos
Pega Smart Claims Engine for Healthcare 8.6 -
This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...
Configurations in Pega Government Platform
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Módulo
Configurations in Pega Government Platform
3 Temas
25 minutos
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This module describes the configuration and customization features of Pega Government Platform™ components. These features help achieve different...
Defining and managing customer actions
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Módulo
Defining and managing customer actions
4 Temas
35 minutos
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In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...
DevOps
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Módulo
DevOps
5 Temas
50 minutos
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Implementing and deploying Pega Care Management
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Módulo
Implementing and deploying Pega Care Management
6 Temas
55 minutos
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Medication Therapy Management
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Módulo
Medication Therapy Management
2 Temas
40 minutos
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Medication Therapy Management (MTM) is a free program offered as part of Medicare Part D plans to certain members that meet specific criteria, as...
Next-Best-Action on digital
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Módulo
Next-Best-Action on digital
2 Temas
25 minutos
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Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...
Presenting a single offer on the web
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Módulo
Presenting a single offer on the web
3 Temas
25 minutos
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Learn about real-time containers and how they are used to display actions selected by Pega Customer Decision Hub in real-time channels. Gain...