Interaction Framework is a methodology that bridges the capabilities of Microsoft Visual Studio when developing a multi-project solution. Even though...

Robotic System Architects find that clients typically request similar user tasks and processes to develop on projects — for example, automatically...

Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...

Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...

Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...

Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Create work groups and assignment types directly in Pega Robot Manager.

Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...