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Customer Service for Constellation troubleshooting
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Módulo
Customer Service for Constellation troubleshooting
5 Temas
1 h 5 minutos
Pega Customer Service '23 -
This module covers scenarios for resolving issues with Pega Customer Service for Constellation, providing guidance to the user on identifying the...
Customizing the appearance of a form
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Módulo
Customizing the appearance of a form
4 Temas
40 minutos
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Organize information for end-users by using layouts and controls for easy navigation through forms.
Customizing the customer service user interface
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Módulo
Customizing the customer service user interface
2 Temas
15 minutos
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Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
Customizing the sales process
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Módulo
Customizing the sales process
1 Tema
10 minutos
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The first steps in implementing a Pega Sales Automation™ application typically involve a gap analysis. The outcome of the gap analysis often contains...
The Data Model
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Módulo
The Data Model
4 Temas
50 minutos
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Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...
Dashboards
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Módulo
Dashboards
4 Temas
25 minutos
Pega Process Mining -
Dashboards in Pega Process Mining present meaningful information in a visually appealing form and help you to see relationships in the data. For...
Data management using Data Sets
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Módulo
Data management using Data Sets
1 Tema
15 minutos
Pega Platform -
Data Sets help you to manage and define collections of records. They enable data abstraction, representing data stored in different sources and...
Data processing using Data Flows
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Módulo
Data processing using Data Flows
2 Temas
25 minutos
Pega Platform -
Data Flows are scalable data processing pipelines that read, process, and write data from various sources. They consist of components that transform...
Validating data against business logic
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Módulo
Validating data against business logic
1 Tema
15 minutos
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Validate user data against business logic to avoid invalid data within applications.
Validating data in Dev Studio
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Módulo
Validating data in Dev Studio
1 Tema
20 minutos
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Extend the configuration of Validate Rules in Dev Studio by applying edit Validate Rules to test data formats, qualifying Validation logic, and using...