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Pega Robotic Process Automation Overview

  • Misión

    Pega Robotic Process Automation Overview

    1 Módulo

    1 h 15 minutos

    Visible to: All users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...

Evaluating application data with Insights for Business Architects

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Pega Robotic Process Automation

  • Módulo

    Pega Robotic Process Automation

    8 Temas

    1 h 5 minutos

    Visible to: All users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...

Presenting suggestions for agents

  • Módulo

    Presenting suggestions for agents

    4 Temas

    35 minutos

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Creating Insights for BAs

Running Pega Customer Decision Hub setup wizard

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