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Localizing application content

Low code during the Build phase

  • Módulo

    Low code during the Build phase

    5 Temas

    55 minutos

    Visible to: All users
  • In the Build phase of Pega Express, you use Pega's low-code development platform to configure and test your application. Pega Platform leverages...

Low-code defined

Managing application access for Business Architects

Managing Case relationships for the Business Architect

Managing concurrent Case access

Monitoring your contact center with Insights

  • Módulo

    Monitoring your contact center with Insights

    2 Temas

    15 minutos

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Organization records

Parallel processing

Pausing and resuming Case processing

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