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Building the Customer Insights Cache

  • Módulo

    Building the Customer Insights Cache

    9 Temas

    1 h 45 minutos

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Capturing and presenting data

Creating a data relationship

Creating and setting application variables

Creating Customer Service data sources

  • Módulo

    Creating Customer Service data sources

    1 Tema

    10 minutos

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

Creating Data Objects

  • Módulo

    Creating Data Objects

    3 Temas

    30 minutos

    Visible to: All users
  • Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Designing a mobile app experience

Designing UI for multiple devices

Displaying data with Constellation for Business Architects

eBusiness Services

  • Módulo

    eBusiness Services

    4 Temas

    40 minutos

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...

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