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24.1 Release notes
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Módulo
24.1 Release notes
2 Temas
25Â minutos
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinityâ„¢ '24.1 release. Learn about the Pega GenAIâ„¢ features...
Gaining insight into business efficiency
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Módulo
Gaining insight into business efficiency
2 Temas
25Â minutos
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Design reports to analyze Case data and provide insight into processes and workflows.
Exploring application data with Insights
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Módulo
Exploring application data with Insights
1 Tema
15Â minutos
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Pega Platformâ„¢ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Application essentials
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Módulo
Application essentials
4 Temas
40Â minutos
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Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
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Building a Data Model for Business Architects
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Módulo
Building a Data Model for Business Architects
6 Temas
1 h 35Â minutos
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As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Evaluating application data with Insights for Business Architects
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Módulo
Evaluating application data with Insights for Business Architects
1 Tema
20Â minutos
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As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Configuring a dashboard
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Módulo
Configuring a dashboard
1 Tema
15Â minutos
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Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Customer Decision Hub predictions
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Módulo
Customer Decision Hub predictions
3 Temas
35Â minutos
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Discover the Pega Customer Decision Hubâ„¢ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...
Defining prediction patterns
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Módulo
Defining prediction patterns
2 Temas
20Â minutos
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Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hubâ„¢. For...
Monitoring your contact center with Insights
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Módulo
Monitoring your contact center with Insights
2 Temas
15Â minutos
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Pega Customer Serviceâ„¢ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...