Search
Pega Customer Decision Hub Foundation
-
Misión
Pega Customer Decision Hub Foundation
5 Módulos
5 Retos
4 horas
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Foundation
-
Misión
Pega Customer Service Foundation
6 Módulos
3 Retos
3 horas 20 minutos
-
Gain experience with several products that are a part of Pega Customer Service™. In this overview mission, you see how Pega Customer Service uses...
Pega Digital Messaging
-
Misión
Pega Digital Messaging
8 Módulos
7 Retos
5 horas 40 minutos
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Express Delivery
-
Misión
Pega Express Delivery
8 Módulos
8 horas 45 minutos
-
Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
Pega Smart Claims Engine Foundation
-
Misión
Pega Smart Claims Engine Foundation
4 Módulos
2 horas 25 minutos
Pega Smart Claims Engine for Healthcare 8.7 -
An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...
Pega Voice AI
-
Misión
Pega Voice AI
7 Módulos
2 horas 25 minutos
-
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
-
Misión
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Retos
1 h 30 minutos
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business problems...
Accessibility in your project plan
-
Módulo
Accessibility in your project plan
5 Temas
1 h 5 minutos
-
Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Authenticating customers using Digital Messaging
-
Módulo
Authenticating customers using Digital Messaging
2 Temas
20 minutos
-
Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
Business conditions
-
Módulo
Business conditions
2 Temas
20 minutos
-
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...