Search
Pega positioning for Business Architects
-
Módulo
Pega positioning for Business Architects
7 Temas
1 h 40 minutos
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega Support
-
Módulo
Pega Support
2 Temas
25 minutos
Pega Cloud for Government -
Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...
Pega tools that support Scrum for Business Architects
-
Módulo
Pega tools that support Scrum for Business Architects
6 Temas
1 h 45 minutos
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Presenting suggestions for agents
-
Módulo
Presenting suggestions for agents
4 Temas
35 minutos
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Saving data to a system of record
-
Módulo
Saving data to a system of record
2 Temas
30 minutos
-
Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...
Security Checklist awareness
-
Módulo
Security Checklist awareness
1 Tema
20 minutos
Platform -
- What is the Security Checklist?
- How do I access the Security Checklist?
- How to use the Security Checklist?/What is the purpose?
- What happens if I...
Simulating an external data source
-
Módulo
Simulating an external data source
1 Tema
25 minutos
-
During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...
The Data Model
-
Módulo
The Data Model
4 Temas
50 minutos
-
Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...
Tracking and auditing changes to data
-
Módulo
Tracking and auditing changes to data
1 Tema
15 minutos
-
Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
Validating data against a pattern
-
Módulo
Validating data against a pattern
1 Tema
10 minutos
-
Certain data, such as postal codes or identification numbers, may need to match a specific pattern of characters. To test data values against a...