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Creating a new entity
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Reto
Creating a new entity
5 Tareas
15 minutos
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Creating an Insight
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Reto
Creating an Insight
2 Tareas
15 minutos
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating Insights for BAs
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Reto
Creating Insights for BAs
2 Tareas
25 minutos
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GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Creating new aggregates on streamable data
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Reto
Creating new aggregates on streamable data
3 Tareas
20 minutos
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U+ Bank uses Pega Customer Decision Hub™ to present personalized offers to customers on its website. The system architects set up the Customer Profile...
Creating reports that combine data from multiple classes
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Reto
Creating reports that combine data from multiple classes
2 Tareas
30 minutos
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The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate Cases...
Enabling Pega Customer Decision Hub agents
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Reto
Enabling Pega Customer Decision Hub agents
2 Tareas
5 minutos
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The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...
Importing customer data from a CSV
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Reto
Importing customer data from a CSV
2 Tareas
10 minutos
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Leveraging reports in the contact center
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Reto
Leveraging reports in the contact center
4 Tareas
15 minutos
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Populating sample data using Monte Carlo data sets
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Reto
Populating sample data using Monte Carlo data sets
5 Tareas
20 minutos
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The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...
Running Pega Customer Decision Hub setup wizard
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Reto
Running Pega Customer Decision Hub setup wizard
4 Tareas
45 minutos
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U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...