Search
Managing concurrent Case access
-
Módulo
Managing concurrent Case access
1 Tema
15 minutos
-
Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...
Managing data values for Business Architects
-
Módulo
Managing data values for Business Architects
5 Temas
1 h 15 minutos
-
As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
MLOps
-
Módulo
MLOps
3 Temas
30 minutos
-
In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Next best action and customer interactions
-
Módulo
Next best action and customer interactions
2 Temas
20 minutos
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Organization records
-
Módulo
Organization records
3 Temas
25 minutos
-
Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...
Parallel processing
-
Módulo
Parallel processing
4 Temas
40 minutos
-
Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...
Pausing and resuming Case processing
-
Módulo
Pausing and resuming Case processing
1 Tema
15 minutos
-
Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...
Pega case management for designers
-
Módulo
Pega case management for designers
10 Temas
1 h 50 minutos
-
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Customer Decision Hub for Collections
-
Módulo
Pega Customer Decision Hub for Collections
6 Temas
45 minutos
Pega Customer Service 8.8 -
Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...
Pega Low-Code App Factory introduction
-
Módulo
Pega Low-Code App Factory introduction
2 Temas
22 minutos
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.