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Pega Customer Decision Hub Foundation
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MisiĂłn
Pega Customer Decision Hub Foundation
5 MĂłdulos
5 Retos
4Â horas
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
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MisiĂłn
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Retos
1 h 30Â minutos
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™Â
Discover how Pega Customer Decision Hub™ solves business problems...
Next best action and customer interactions
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MĂłdulo
Next best action and customer interactions
2 Temas
20Â minutos
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The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Presenting suggestions for agents
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MĂłdulo
Presenting suggestions for agents
4 Temas
35Â minutos
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...