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Managing application access for Business Architects
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Módulo
Managing application access for Business Architects
2 Temas
30 minutos
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User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Managing Case relationships for the Business Architect
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Módulo
Managing Case relationships for the Business Architect
3 Temas
40 minutos
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As a Pega Business Architect, understanding Case relationships enables you to design Pega Platform™ solutions that solve complex business processes...
Managing concurrent Case access
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Módulo
Managing concurrent Case access
1 Tema
15 minutos
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Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...
Managing roles and users in Deployment Manager
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Módulo
Managing roles and users in Deployment Manager
3 Temas
17 minutos
All Products -
In this module, you learn about the following aspects of Deployment Manager:
- Using the privileges that control access to the features available on...
Monitoring the Deployment Manager pipelines
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Módulo
Monitoring the Deployment Manager pipelines
3 Temas
20 minutos
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In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Monitoring your contact center with Insights
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Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Organization records
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Módulo
Organization records
3 Temas
25 minutos
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Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...
Parallel processing
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Módulo
Parallel processing
4 Temas
40 minutos
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Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...
Pausing and resuming Case processing
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Módulo
Pausing and resuming Case processing
1 Tema
15 minutos
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Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...
Pega case management for designers
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Módulo
Pega case management for designers
10 Temas
1 h 50 minutos
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In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.