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Configuring and managing a deployment pipeline
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Reto
Configuring and managing a deployment pipeline
8 Tareas
15 minutos
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As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...
Configuring business conditions
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Reto
Configuring business conditions
2 Tareas
5 minutos
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U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Configuring intelligent routing
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Reto
Configuring intelligent routing
2 Tareas
10 minutos
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The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring the Email Manager portal
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Reto
Configuring the Email Manager portal
3 Tareas
15 minutos
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The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating reports that combine data from multiple classes
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Reto
Creating reports that combine data from multiple classes
2 Tareas
30 minutos
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The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate Cases...
Creating an Insight
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Reto
Creating an Insight
2 Tareas
15 minutos
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating a case completion prediction
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Reto
Creating a case completion prediction
3 Tareas
15 minutos
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U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...
Creating a case from an email
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Reto
Creating a case from an email
4 Tareas
20 minutos
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Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Creating a fraud prediction
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Reto
Creating a fraud prediction
3 Tareas
15 minutos
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U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Creating a new entity
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Reto
Creating a new entity
5 Tareas
15 minutos
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...