Search
Identifying duplicate Cases
-
Módulo
Identifying duplicate Cases
1 Tema
10 minutos
-
Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Implementing and deploying Pega Care Management
-
Módulo
Implementing and deploying Pega Care Management
6 Temas
55 minutos
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Inviting users to an application
-
Módulo
Inviting users to an application
1 Tema
10 minutos
-
Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Localizing application content
-
Módulo
Localizing application content
2 Temas
30 minutos
-
Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.
Managing application access for Business Architects
-
Módulo
Managing application access for Business Architects
2 Temas
30 minutos
-
User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Managing Case relationships for the Business Architect
-
Módulo
Managing Case relationships for the Business Architect
3 Temas
40 minutos
-
As a Pega Business Architect, understanding Case relationships enables you to design Pega Platform™ solutions that solve complex business processes...
Managing concurrent Case access
-
Módulo
Managing concurrent Case access
1 Tema
15 minutos
-
Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...
Measuring system performance
-
Módulo
Measuring system performance
5 Temas
1 h 25 minutos
-
Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
MLOps
-
Módulo
MLOps
3 Temas
30 minutos
-
In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Next best action and customer interactions
-
Módulo
Next best action and customer interactions
2 Temas
20 minutos
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...