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Creating Data Objects
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Módulo
Creating Data Objects
3 Temas
30 minutos
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Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...
Designing a mobile app experience
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Módulo
Designing a mobile app experience
2 Temas
25 minutos
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Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
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Módulo
Designing UI for multiple devices
3 Temas
30 minutos
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Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Displaying data with Constellation for Business Architects
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Módulo
Displaying data with Constellation for Business Architects
5 Temas
1 h 5 minutos
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As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
eBusiness Services
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Módulo
eBusiness Services
4 Temas
40 minutos
Pega Client Lifecycle Management for Financial Services 8.8 -
The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...
Enriching data with third party providers
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Módulo
Enriching data with third party providers
2 Temas
20 minutos
Pega Client Lifecycle Management for Financial Services 8.8 -
Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...
Field values
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Módulo
Field values
1 Tema
15 minutos
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Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Initiating a call from a messaging interaction
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Módulo
Initiating a call from a messaging interaction
1 Tema
10 minutos
Pega Customer Service 8.8 -
Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...
Managing data values for Business Architects
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Módulo
Managing data values for Business Architects
5 Temas
1 h 15 minutos
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As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Saving data to a system of record
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Módulo
Saving data to a system of record
2 Temas
30 minutos
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Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...