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User experience design and performance

Mitigating security risks

Distributing work to robots

  • Módulo

    Distributing work to robots

    6 Temas

    40 minutos

    Visible to: All users
  • One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...

Documentary Requirements Management

  • Módulo

    Documentary Requirements Management

    5 Temas

    55 minutos

    Pega Client Lifecycle Management for Financial Services 8.7 Visible to: All users
  • Financial institutions are legally obligated to understand with who they are engaging in business, as well as the risks. Documentary Requirements...

Identifying duplicate Cases

Sending emails during Case processing

eBusiness Services

  • Módulo

    eBusiness Services

    4 Temas

    40 minutos

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...

Pega Express introduction

The value of Pega applications

Email bot cases and responses

  • Módulo

    Email bot cases and responses

    2 Temas

    25 minutos

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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