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Module

Sending emails during case processing

Organizations depend on timely communication to establish a shared understanding of transactions or assignments. Generate and send automated emails during the case life cycle to notify customers and users of changes to a case. 

After completing this module, you should be able to:

Send automated correspondence in a process.
Configure case-level email notifications.

Practice what you learned in the following Challenge:

Sending emails during case processing

Available in the following missions:

Low-Code App Builder Case Management Foundation Introduction to Pega Platform

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