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Localizing application content
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Module
Localizing application content
2 Rubriques
30 mins
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Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.
Mobile apps for Pega applications
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Module
Mobile apps for Pega applications
2 Rubriques
20 mins
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Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Conduct usability testing
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Module
Conduct usability testing
3 Rubriques
20 mins
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Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Creating a case from email
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Module
Creating a case from email
2 Rubriques
20 mins
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Enabling accessibility features in applications
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Module
Enabling accessibility features in applications
1 Rubrique
20 mins
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In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...
Fundamental concepts of Constellation
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Module
Fundamental concepts of Constellation
3 Rubriques
40 mins
Pega Platform '23 -
Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.
UX design fundamentals
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Module
UX design fundamentals
4 Rubriques
1h 20 mins
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Learn about the approach to UX and UX best practices that a lead system architect (LSA) applies in the creation of a Pega Platform™ application.
Pega Customer Service Case Management Edition introduction
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Module
Pega Customer Service Case Management Edition introduction
3 Rubriques
20 mins
Pega Customer Service 8.7 -
Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...
Pega Web Mashup
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Module
Pega Web Mashup
4 Rubriques
50 mins
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Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...
Routing email based on content
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Module
Routing email based on content
3 Rubriques
25 mins
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Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...