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Business Architect

Displaying data with Constellation for Business Architects

Building a Data Model for Business Architects

Evaluating application data with Insights for Business Architects

Managing data values for Business Architects

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Rubriques

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Constructing Views in Constellation for BAs

Manipulating application data for BAs

Validating data against business logic for BAs

Creating data relationships for BAs

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